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Enjoy the USA with complimentary Unlimited data
Your Visa Travel Benefits
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How to Access Your Benefits
Frequently Asked Questions
I use Apple Pay, Google Pay, or Samsung Pay as my default payment method, will I still qualify for the complimentary GigSky data plan if I default to a Visa card in my digital wallet?
In order to determine eligibility for complimentary and discounted GigSky data plans, we will need to set up your Visa card directly into the GigSky app as the default payment method outside of Apple Pay, Google Pay or Samsung Pay.
Will my device work with a GigSky eSIM?
More information on which devices are eSIM-compatible can be found in the GigSky.com FAQ section.
Who is eligible for this offer?
Any U.S. Visa Signature® or Visa Infinite® cardholder.
Where can I find the end date for my complimentary or discounted GigSky Plan?
The plan will indicate its duration (e.g. a 7, 15 or 30-day plan). The duration and end date will commence once your plan is activated. Keep in mind you have up to 365 days after purchasing your complimentary or discounted data plan at checkout in the GigSky app before it is automatically activated. You can see how many days remain before the plan is automatically activated and the number of days remaining on an activated plan in the plan dashboard found on the home screen of the GigSky App.
Where can I find more information on using GigSky?
More information including where to download the GigSky app, how GigSky works, and other information can be found here.
When does my plan start?
The GigSky data plan will commence after the plan is activated. Keep in mind you have up to 365 days after purchasing your complimentary or discounted data plan at checkout in the GigSky app before it is automatically activated.
What is GigSky?
When traveling internationally, eligible cardholders can get data coverage almost anywhere they go with Visa and GigSky.
GigSky is a simple solution for keeping people, teams and devices connected around the globe. U.S. Visa Signature® and Visa Infinite® cardholders can now use the GigSky app to access complimentary and discounted global mobile data when and where they want, in over 200+ countries and destinations worldwide as well as on over 190+ of the world’s top cruise ships.
Select a plan from the app, download an eSIM and connect on the spot—no physical SIM card required. You won't have to deal with frustrating roaming charges from their home mobile carrier, and can say goodbye to slow international 2G.
What happens once my complimentary GigSky mobile data plan ends or if I have used all the available data?
In the event you have used all your allotted data on the complimentary GigSky data plan prior to the end of the 15-/30-day plan duration, you can still purchase an additional discounted GigSky plan as needed.
What happens if I use a different card than my default payment card to receive my discounted GigSky data plan?
If you complete your order purchase with a payment method other than the Visa credit card set as the default payment method, you will no longer be eligible for a complimentary or discounted GigSky data plan and you will have to pay the full retail price for one of GigSky’s plans.
What happens if I have multiple cards saved on my profile?
You can have multiple cards saved on your account. Keep your Visa credit card set as your default payment method.
What do I do if my cellphone is locked to my carrier?
More information on locked devices can be found in the GigSky.com FAQ section.
What GigSky benefits will I receive with my eligible Visa Card?
U.S. Visa Signature® cardholders will receive a complimentary 1GB/15-day Global Mobile data plan redeemable once per calendar year. Additionally, U.S. Visa Signature® cardholders will receive an exclusive 20% discount on all GigSky plans.
U.S. Visa Infinite® cardholders will receive a complimentary 3GB/15-day Global Mobile data plan redeemable once per calendar year. Additionally, U.S. Visa Infinite® cardholders will receive an exclusive 30% discount on all GigSky plans.
Once I purchase my complimentary or discounted GigSky data plan, how long before do I have to activate it?
After purchasing a complimentary or discounted GigSky data plan at checkout in the GigSky app, cardholders have up to 365 days to activate it by connecting to the GigSky mobile network. At the end of this 365-day period, the GigSky plan is automatically activated.
My credit card was recently stolen or lost. I now have a new credit card number, what is going to happen to my benefit?
Don’t worry! In order to retain the benefit all you need to do is log in to your GigSky account and set your default payment method to your new Visa credit card.
My credit card recently expired. I now have a new credit card number, what is going to happen to my benefit?
Don’t worry! In order to retain the benefit all you need to do is log in to your GigSky account and set your default payment method to your new Visa credit card.
I need help with my GigSky data plan. Whom do I contact?
GigSky Care
Via email at: support@gigsky.com
I have an eligible Visa card but can’t see my complimentary GigSky Visa data plan. Whom do I contact?
Check the list of eligible Visa cards on the GigSky Visa landing page or in the GigSky app. If your card is listed but you are not able to see the complimentary GigSky Visa data plan, reach out to GigSky Care.
How do I receive my discounted GigSky data plan?
Eligible Visa cardholders must install the GigSky app on an unlocked eSIM-capable device, create a GigSky account and set up their eligible Visa card as the default payment method to access this benefit.
