Global coverage for traveling with iPad
because traveling with iPad with cellular data is better…
Use the cellular data setting menu right on your iPad.
Add and buy data plan that fits your needs.
The iPad automatically connects for instant access.
CHOOSE YOUR DESTINATION
CONNECT IN MINUTES. IT’S THAT SIMPLE
Plans now include data roaming for multiple countries of the region with the destination country purchase. Coverage and pricing subject to change.
The service was amazing, including the internet speeds.
I’m telling everyone I know about it.
Use the GigSky Data Sim for travel on your next international trip.
Start here to learn more about the GigSky Service on iPad.
No. Using iPad with an Apple SIM means you can choose and configure your Apple SIM plan without needing a Wi-Fi connection.
Yes. If you buy another plan for a included country while an existing destination regional plan is still active, the data amount left on your existing plan will be added to your new plan, and the expiry date will be reset to the length of the new plan. If the “Top Up” option is shown when adding more data you will be adding more data and expiry to an active plan.
Example: You buy a destination regional plan with 1GB of data. After 2 days, you have 100MB of data left and buy another 1GB plan for an included country of the existing regional plan. The plan will now have 1124MB of data and expire in 30 days.
When you travel to any of the included country of your active regional data plan you will be able to use any remaining data for the time remaining. Tip: If The dashboard of your active regional data plan is shown as active with a “Top Up” option, you have data to use in this new destination country.
Your GigSky account is completely managed from within the iPad device. Go to the Settings Menu on your iPad Press Cellular (or Mobile) Data and then choose: Manage GigSky account if you have an active plan Add More Data > Manage Account if you do not have an active plan
To check how much data you’ve used on your current plan: Go to the Settings Menu on your iPad Press Cellular (or Mobile) Data and then choose the Manage GigSky account option. Here you’ll be able to see how much data you have used and how much is left as well as the expiry of the plan.
If you cannot remember your password, click here to reset it.
There are a few things you can check if you have an active plan and cannot use data:
We recommend always updating to the latest available version of iOS v10.3 for the best global coverage.
Coverage: First to make sure you are in an area with coverage, look at the network indicator in the top left corner of the iPad’s screen. If you are connected to GigSky you are in an area with coverage. If the connection toggles between Searching and iPad, it’s possible you are outside of the coverage area.
Airplane Mode: Next, try resetting the network connection by turning on Airplane Mode. To do this go into the Settings Menu, switch Airplane Mode on for 5 seconds and then turn it off. Your iPad will then attempt to re-connect to the network and establish a data connection.
Data Balance: If this doesn’t work, check your data balance to ensure there is still data left on your plan and that it hasn’t expired. To do this go to the Settings Menu on your iPad, press Cellular (or Mobile) Data and then choose the Manage GigSky account option. Here you’ll be able to see how much data you’ve used and how much is left as well as the expiry of the plan. If you’ve used all the data in your plan or it has expired, you can purchase a new plan directly from this screen by pressing the Buy a New Plan button. Note: If you’ve used up all the data on your plan but it hasn’t expired yet, you will be able to use data at reduced speeds, which will allow you to purchase another plan.
If you’ve tried the suggested troubleshooting steps and still cannot get data on your iPad, contact our technical support team.
Your plan starts immediately after the checkout process is complete and your device is automatically configured for the country that you’re in. You will receive an email confirmation of your order, and see an on-screen confirmation of your iPad being configured.
The plan expiry date is set based on the plan start date, and will vary depending on the length of plan purchased.
To check your plan start date and expiry date, log in to your account:
Go to the Settings Menu on your iPad Press Cellular (or Mobile) Data and then choose the Manage GigSky account option.
If you don’t see GigSky listed, try troubleshooting with these steps:
Coverage: Make sure you are in a country where we offer service. Check our coverage map.
Apple SIM: Next make sure that you have an Apple SIM properly inserted in your device, and that the SIM is not dedicated to another carrier network. For example, if you activate an AT&T plan on your iPad, your Apple SIM will be dedicated to AT&T’s network. Your iPad remains unlocked, so you can buy another Apple SIM.
If you’ve tried the suggested troubleshooting steps and still cannot see the GigSky network, contact our technical support team.
Purchase of GigSky plans and services are limited to visitors and non-residents in some countries. If your billing address is within one of these countries, your order cannot be processed. For a full list of countries, refer to the Coverage section of this site.
GigSky has a support website with topics and articles to help you use the GigSky Data on iPad with Apple SIM. We also offer 24/7 support by submitting a support ticket or phone call. We are here to help.